Last updated: 27 November 2025
This Privacy Policy applies to:
www.bestluxury.properties,
www.bestluxuryproperties.ae,
www.bestluxuryproperties.com,
all related domains and subdomains, and the BLP App (iOS & Android), including all pages displayed from the website within our app.
Data Controller
Best Luxury Properties LLC
Al Fattan Business Hub, Office No. 801 – 8th Floor
JBR – Dubai Marina, Dubai, United Arab Emirates
ORN: 22588
Email: info@bestluxuryproperties.ae
Best Luxury Properties processes personal data in accordance with the GDPR (EU 2016/679).
1. What data do we collect?
We process personal data that you provide to us directly, including:
1.1. Contact and identification details
- Name
- Email address
- Phone number
- Country of origin/residence
- Any additional details you voluntarily provide through our forms
1.2. Website & app usage data
- IP address
- Browser information
- Device type
- Click behaviour and visited pages
- Interaction with our app and the property-management platform
1.3. Advisory & investment information
If you request a consultation or become a client, we may also process:
- Investment interests
- Budget indications
- Property preferences
1.4. Documents within the BLP App
If you have access to the BLP app or our platform, we may process:
- Information about your property portfolio
- Status of lease contracts
- Reporting data
- Documents you upload or that we link to your profile
2. Purposes of processing
We process your data for the following purposes:
2.1. Communication & follow-up
- Responding to inquiries
- Scheduling advisory meetings
- Providing information about real estate in Dubai
2.2. Platform and app functionality
- Providing access to your property portfolio
- Displaying property management information
- Making documents available
- Ensuring the technical operation of our app and website
2.3. Marketing communication
- Sending newsletters, updates, and event invitations only with your consent
2.4. Administration & service delivery
- Preparing and managing documents
- Managing client files
- Internal administration
3. Legal basis
We process your data based on:
- Your consent (newsletter, contact form)
- Pre-contractual measures (consultation requests)
- Contractual obligation (property guidance/app usage)
- Legitimate interest (business operations, security, reporting)
4. Sharing of data
Your data may be shared with:
- Internal staff of Best Luxury Properties
- IT service providers and software vendors
- Developers or partners in Dubai (only when necessary for your process)
- Secured CRM systems and booking platforms
If data is transferred outside the EU (e.g., to Dubai), we apply appropriate safeguards in line with GDPR requirements.
5. Retention period
We do not store your data longer than necessary. Typically: 5 years for leads and administrative purposes, unless you request earlier deletion or legal requirements differ.
6. Security
We take appropriate technical and organizational measures to protect your data, including:
- Encrypted connections (SSL)
- Access control
- Encryption where appropriate
- Limited internal access
No system is 100% secure, but Best Luxury Properties strives for maximum protection.
7. Your rights (GDPR)
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
You can exercise these rights via: info@bestluxuryproperties.ae
8. Websites, subdomains, and apps
This Privacy Policy applies to:
- All versions of our website
- All subdomains
- All pages loaded within the BLP App
- All platform pages and features
In some cases, features, documents, or data within the app may be displayed through in-app web pages. This Privacy Policy fully applies in all cases.
9. Currency Converter
We offer a currency converter in some areas. This tool uses a public exchange rate that is subject to change. No rights can be derived from these values:
- Displayed rates are indicative
- The exchange rate may change by the minute
- Banks may use different rates
- Actual payment amounts may vary
10. Changes
Best Luxury Properties may update this Privacy Policy at any time. The most recent version is always available on our websites.
